Hawaiian Electric Mobile2.1 - App Store

The Hawaiian Electric or HECO mobile application is a great way to view information on known outages for the islands of Oahu, Maui, Hawaii, Lanai, and Molokai. Get up-to-date outage information, such as areas impacted; number of customers affected; and estimated restoration time. Receive important information from Hawaiian Electric with our alert and news notification service. Be advised of outages near your current location, using the geolocation feature on your mobile device and sign up for alerts on a specific outage. You can also report an outage directly or get access to the county-specific trouble lines from the mobile application.

You can access your online account to view your electric bill, as well as stop/move your electric service if needed. Payments can be made directly from your checking account or with a credit card through Speedpay. You can also start new electrical service.

In addition, you can access an interactive map to find any of our electric vehicle (EV) fast chargers across the islands we service. The map allows you to find a fast charger close to you and receive information about the charger type and location. Step-by-step driving instructions are also available to help you get to your EV fast charger quickly!

Version History - Updated Outage Map to uniquely display a Public Safety Power Shutoff (PSPS)
- Various bug fixes 2.1 07/10/2025 - New form for reporting issues with EV fast charging stations
- Bug fixes 2.0 05/29/2025 - New pins for Charge Station page representing station status.
- Bug Fixes 1.170 10/18/2022 - Updated third-party payment link 1.163 08/26/2021 -Added outage map for the island of Hawaii 1.162 02/10/2021 - Added Maui County outage map
- User interface enhancements 1.16 10/06/2020 -Minor graphical updates. 1.141 03/13/2020 -Minor graphical updates. 1.14 02/18/2020 - Updated Pay w/ Western Union link to point to their new payment portal. 1.13 12/05/2018 - Fixed a minor glitch that caused the application to crash when submitting an outage. 1.12 08/30/2018 - Added interactive map for electric vehicle (EV) fast chargers. 1.11 08/27/2018 - Added toggle to opt in/out of notifications
- Added ability to receive status updates for outages
- Added easy access buttons to log in to online account to view bills, move/stop service
- Added ability to register for an online account
- Added button to start new electrical service
- Added quick access to online bill payment via Western Union using a credit or debit card (Fees may apply)
- Various bug fixes 1.10 07/17/2018 - Added toggle to opt in/out of notifications
- Added ability to receive status updates for outages
- Added easy access buttons to log in to online account to view bills, move/stop service
- Added ability to register for an online account
- Added button to start new electrical service
- Added quick access to online bill payment via Western Union using a credit or debit card (Fees may apply) 1.1 07/02/2018 1.0 07/13/2017